Careers

Berghaus has been at the fore-front of the outdoors industry for over 40 years and it's our team of enthusiastic and dedicated staff who have kept us there.

Below are some of the reasons you may want to consider working for Berghaus:

- Berghaus is a successful, and growing, specialist outdoor brand that currently sells its product in more than 40 international markets.
- Our plans for growth are truly global, creating opportunities for personal development limited only by your passion, creativity and commitment .
- Our staff are passionate about being outdoors , are part of a team with a positive attitude, and are proud of our heritage.
- Based in Sunderland, UK, the brand currently has offices in London, Hong Kong and Tokyo.
- We offer a great working environment, supported by our core brand values, with benefits and development opportunities to match.
- Berghaus is a company that embraces the outdoors, that's why we make it our business to try and look after it. We're a responsible company looking for new ways of working to reduce the footprint we leave on the environment .

Retail Sales Assistant (Full time)

We are looking for talented, self motivated individual to join our retail team where technical product knowledge and a passion for the outdoors are essential.

Based at the Metro Centre, Gateshead your role will be to maintain excellent product knowledge ensuring outstanding customer service is delivered in order to achieve sales and profit. You will have excellent listening skills to understand customer requirements ensuring the correct product is sold.

You will be responsible for:

• Developing and maintaining product knowledge
• Giving outstanding customer service at all times
• Ensuring all deliveries procedures are carried out effectively
• Replenishing stock and maintaining high standards of merchandise
• Listening and understanding customer requirements
• Ensuring a pass is gained and maintained in the Berghaus Certification scheme
• Becoming a product champion of a specific product area
• Adhering to all company policies and procedures at all times
  Ensuring high standards of housekeeping are maintained at all times
  Adhering to health and safety policies at all times

To succeed in this role you will have:

• Proven retail experience preferably within an outdoor retail environment
• Excellent listening skills
• The ability to operate in a fast moving and demanding environment where strong team player attributes are essential
• Outstanding selling skills together with a helpful, friendly and professional attitude
• Ideally already possess a Berghaus Product Accreditation

Retail Opportunities – Gretna Gateway Outlet Centre

Store Manager (Full Time – 6 Month Fix Term Contract)
In this role you will manage the day to day operation of the store. You will be responsible for developing, motivating and managing a dedicated retail sales team in order to provide exceptional customer satisfaction. You will need to have the creative flair to merchandise our product and the drive to exceed sale targets. In addition you will have excellent commercial awareness and be committed to raising standards and productivity. You must have experience at management level and possess outstanding customer service and leadership skills.

Assistant Store Manager (Full Time – 6 Month Fix Term Contract)
In this role you will be extremely hands on with a real passion for delivering exceptional customer services. You will need to have strong ability to supervise a store on a day to day basis and assist the Store Manager. You must have strong visual merchandising skills with the ability to lead by example and motivate others.

Retail Sales Assistant (Full Time & Full Time – 6 Month Fix Term Contact)
In this role you will maintain excellent product knowledge ensuring outstanding customer service is delivered in order to achieve sales and profit. You will become a product champion ensuring you understand customer requirements. You will assist in all aspects of the store including, deliveries, the replenishment of stock and ensuring a pass is gained and maintained in the Berghaus Certification scheme.

To join our team in any of the above positions you must have:

• Proven retail experience preferably within an outdoor retail environment
• The ability to operate in a fast moving and demanding environment where strong team player attributes are essential
• A passion for the outdoors
• Outstanding selling skills together with a helpful, friendly and professional attitude

Online Trading Assistant

Reporting to the Online Trading Manager your brief will be to assist in the effective management of the www.berghaus.com eCommerce platform to deliver the budgeted revenue targets, showcase the brand product offer and deliver the Berghaus brand experience online. You will assist in the day to day management of key traffic, driving channels for the website, with a focus on search engine optimization, affiliates, pay per click and email.

This is a demanding role, which will take responsibility for;

• Undertaking tasks related to SEO; copy writing, link building, on-page optimisation, improving page rankings and indexing to maximise search engine exposure for key terms and products
• Assisting in the management of affiliates. Responding to affiliate queries and asset requests
• Managing a calendar of activity to maximise awareness of the affiliate programme, increasing sales and average order values
• Preparing the eCommerce email, including sourcing images, writing copy, testing links, sending and evaluation
• Assisting in the effective running of PPC campaigns in liaison with Berghaus’ digital agency
• Supporting online channel activity as and when required, to ensure full integration of marketing activities
• Assisting with seasonal product catalogue creation including sourcing of information, writing of descriptions, upload and launch execution
• Assisting in the creation of weekly, monthly and ad-hoc reports using a range of analytics packages

In order to succeed in this role you must have:

• Proven experience in eCommerce, website administration or digital marketing
• Business, marketing or digital related degree or equivalent qualification
• Knowledge of website analytics (e.g. Google Analytics, CoreMetrics) and experience presenting results
• Proven experience of using website administration tools such as content management systems
• A good understanding of SEO, PPC, email and affiliate channels
• Excellent organisational and prioritisation skills along with attention to detail
• Outstanding communication skills
• Outstanding excel skills with a good knowledge of PhotoShop desirable

EMEA Product Line Manager

The above vacancy has arisen within the EMEA team based in Europe. Reporting to the EMEA Sales Director, your brief will be to ensure the EMEA product range meets the needs of the EMEA market and delivers against the brand objectives.

This is a demanding role, which will take responsibility for;

• Researching, analysing and documenting specific EMEA market needs, trends, competitor pricing and uses this information to identify new market opportunities and define EMEA product strategy
• Presenting the range brief for each season (currently two seasons per year) in collaboration with brand product teams to ensure specific EMEA needs are being targeted by new product development. Prepares associated sales forecasts to justify specific product with relevant pricing and targeted margins
• Working closely with both the EMEA Marketing Manager and EMEA Sales Management to build GTM plans for future seasons, ensuring the direction and focus is clear.
• Developing close relationships with buyers in key EMEA customers and leads range meetings
• Managing the overall EMEA market SMU strategy
• Managing the documentation of the EMEA range list throughout the development process. Ensures that the range list is communicated internally
• Monitoring the design and development of products in conjunction with product managers and design managers to ensure they are delivered on time, to brief and on cost target

In order to succeed in this role you must have:

• Have proven experience in product management or marketing/product development
• Knowledge of the outdoors and the outdoor market
• Strong commercial awareness
• The ability to present ideas and gain commitment at Exec level
• Strong reporting and analytical skills
• Excellent communications skills, fluent in English and 2 other European languages
• Helpful, Friendly and professional attitude
• Exceptional organisational skills
• Flexibility and ability to work independently or within the team
• The ability to travel and spend significant time away from home

How to Apply

If you are interested in any of the above positions please send your CV direct to podrecruitment@pentland.com